Hotel Sails - Tokyo

The spacious two-bedroom layout. The staff demonstrated really good service, going above and beyond to assist with our travel arrangements and even helping us with laundry issues. We enjoyed the amenities, including an in-room washing machine. The location was ideal, close to the train station and various dining options.

The overall cleanliness could improve slightly.

appreciated our rooms with usb chargers in bedrooms. the staff were incredibly nice and accommodating in case of questions.

Nice location, an underground station was walk from our hotel. Besides, we were walk from restaurants and a zoo. Liked the king studio overlooking the street🙂

The staff provided really good hospitality and assistance.

While the room was spacious, it felt a bit cluttered for four adults. The overall cleanliness could improve slightly, as we noticed a few overlooked areas. Despite being close to the metro station, navigating with heavy luggage was challenging and somewhat inconvenient.

Really enjoyed our rooms with three beds. A shower, hairdryers and a bidet were available there. The location was quiet and magnificent for getting around, as a metro station was walk from the hotel.

The staff was really good, accommodating us with luggage issues. The room felt a bit cramped for five guests.

The balcony provided a nice outdoor space to unwind after a long day of exploring. The room size was generous.

The beds felt too firm for comfort, and the lack of basic amenities like coffee, proper towels, and soap. It's also inconveniently located a bit too far from the nearest train station and the main attractions. The TV was outdated, limited to local channels with no option to stream anything.

Really good Family Stay with Great Amenities!

The spacious two-bedroom layout made it easy to relax. The staff was helpful. Don't miss the local dining options nearby. Pro tip, take the shorter walk to Minowa Station for quicker access to the city!

Spacious rooms and great amenities

The washing machine was super handy for our lengthy visit, and the layout provided plenty of room for everyone to relax. Just a heads up, though, navigating to the hotel can be a bit tricky for first-timers, especially with luggage.

The room was clean and spacious, with convenient facilities like an in-room washing machine, made laundry and drying easy. The staff provided really good hospitality, always attentive and quick to assist, made for a cute atmosphere. While the beds felt a bit firm, the overall comfort was satisfactory. The surrounding area had a variety of dining options, including some great local meat and fish dishes, though navigation to the hotel could be tricky for first-timers.

I loved how clean and well-equipped our room was, especially with the washing machine. The staff really went above and beyond for us. Just a bit tight on space for four adults.

My family loved the spacious balcony and in-room washing machine. The location was quiet yet close to amenities, and we really appreciated having the option to self-cater with a full kitchen.

The room was clean and spacious. The friendly staff provided helpful recommendations for local dining and were always warm in their greetings. The location was also conveniently close to Minowa station.

Pillows were a bit firm.

Spacious room with air conditioning and nice shower, but Wi-Fi was spotty.

great staff but room felt cramped

The staff provided helpful recommendations. The in-room washing machine was a major convenience after long days of exploring. And a balcony made for a pleasant space to relax. I appreciated the nearby 7/11 for snacks and essentials.